Room comfortable with a large bed, spacious compared to standard prices in the area. Convenient access to various dining options nearby.

Tight quarters made it hard to manage luggage. location for shuttle pickup was confusing and unreliable, forcing a scramble for transportation. Breakfast offerings were limited and not a good value for the price, with water pressure and temperature in the shower lacking consistency.

i had a great stay at richmond! it exceeded my expectations with a clean, cozy room and convenient shuttle service to the airport right on time. it was ideal for my day tour in narita after my previous visit, and the staff were super helpful.

shuttle bus times were limited.

Very clean hotel.

We enjoyed our stay with the whole family, including our grandchild. The breakfast was a hit, offering tasty Western and Japanese options. Plus, the location made it easy to stroll to nearby attractions like Naritasan Shrine, just a short walk away.

My children wished for more variety at breakfast.

Friendly staff made arrangements for airport transportation seamlessly, and the room was impressively clean with modern amenities. The buffet breakfast offered a satisfying mix of Asian and Western dishes, featuring home-made organic products that stood out. Additionally, the noise from the hallway occasionally interrupted the tranquility of the room.

spacious but breakfast needs improvement

The room for our group was spacious and comfortable. Many convenience stores nearby were a plus for late-night snacks. The close proximity to the train station made transportation easy—even early morning airport transfers via the shuttle service were hassle-free. The city view from the room added a nice touch to our stay.

The breakfast offerings felt rather limited and could benefit from better variety.

Perfect Base for Exploring Narita!

The airport shuttle is a fantastic perk! I appreciated the daily replenishment of toiletries, ensuring a fresh stay. The heated toilet seat was a delightful surprise. Be sure to take advantage of the breakfast buffet—while not the best, it's a great way to fuel up before your adventures.

The location is a major plus with the train station just 7 minutes away, providing easy access to the airport. The room was clean and comfortable for a brief stay, but it felt a bit cramped, especially with luggage. On the downside, there was a noticeable odor of smoke in the room, which detracted from the overall experience, and the decor appeared quite dated. The staff were friendly and check-in was efficient, but a refresh of the rooms would enhance the experience.

staying at richmond was a great choice! the location is perfect, just 5 minutes from the airport shuttle bus, making transfers super easy. our triple room was spacious and very clean, ideal for our family. the comfortable beds were a highlight, and the staff was friendly and courteous, which made our stay even better.

the breakfast had limited options.

the richmond hotel had a welcoming receptionist who was helpful and even inquired about airport shuttle needs. the room was a decent size, and it’s very close to the train station, making access to the airport easy. the amenities were fantastic, with quality toiletries and a convenient shower with heat controls.

100% recommend

Spacious room with a flat-screen TV. Shuttle for early flights wasn’t available.

I loved my stay here, especially the spacious room which was perfect for my family and the delightful shower with great pressure that made all the difference after a long day. There are also relaxing massage options available, perfect for unwinding. The only downside was a bit of noise from the hallway, but it didn't ruin our fun—don't skip breakfast, it’s a nice way to start your day! 😊